Terms & Conditions - thatchthread.com
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Changes to Terms and Conditions

We may update or alter these terms and conditions at any time without prior notice. Continued use of shop.company.com and shop.beetle.com.sg after such modifications constitutes your acceptance of the revised terms. We advise you to periodically review these terms whenever you visit our site.

Limitation of Liability

The Company Pte Ltd assumes no responsibility and will not be liable for any damages to or viruses that may affect your computer, telecommunications equipment, or other property arising from your access to, use of, or browsing of this website, or from downloading any materials from it. NEITHER THE COMPANY PRIVATE LIMITED NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS, NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION, OR TRANSMISSION OF THIS WEBSITE WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF THE USE, INABILITY TO USE, OR RESULTS OF USE OF THIS WEBSITE, ANY LINKED SITES, OR ANY MATERIALS, INFORMATION, OR SERVICES CONTAINED ON SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW; PLEASE REFER TO LOCAL LAWS FOR SUCH PROHIBITIONS.

IF YOU ENCOUNTER ANY ISSUES WITH THIS WEBSITE OR ITS CONTENT, YOUR SOLE REMEDY IS TO STOP USING THE SITE. FOR PROBLEMS WITH PRODUCTS OR SERVICES PURCHASED THROUGH THIS WEBSITE, YOUR REMEDY IS TO ADDRESS THESE WITH THE MANUFACTURER OR SUPPLIER IN ACCORDANCE WITH THEIR WARRANTY OR TO SEEK A RETURN AND REFUND AS PER OUR RETURNS AND REFUNDS POLICY. PLEASE NOTE THAT THIS SITE MAY CONTAIN INACCURACIES OR ERRORS, AND WE DO NOT WARRANT THAT CONTENT WILL BE ERROR-FREE OR UNINTERRUPTED.

Copyright and Trademark

All materials on this website, including text, images, illustrations, software, audio and video clips, and animations, are protected by the copyright and trademark rights of The Company Private Limited. You may not copy, reproduce, modify, distribute, or transmit any part of this material without our prior written consent. All rights are reserved.

Products, Content, and Specifications

All materials on this website, including text, images, illustrations, software, audio and video clips, and animations, are protected by the copyright and trademark rights of The Company Private Limited. You may not copy, reproduce, modify, distribute, or transmit any part of this material without our prior written consent. All rights are reserved.

Shipping Limitations

All materials on this website, including text, images, illustrations, software, audio and video clips, and animations, are protected by the copyright and trademark rights of The Company Private Limited. You may not copy, reproduce, modify, distribute, or transmit any part of this material without our prior written consent. All rights are reserved.

Your Account

All materials on this website, including text, images, illustrations, software, audio and video clips, and animations, are protected by the copyright and trademark rights of The Company Private Limited. You may not copy, reproduce, modify, distribute, or transmit any part of this material without our prior written consent. All rights are reserved.

Exchange and Refund Policy (Online Shop)

We take great pride in the quality and craftsmanship of our products. Please read our exchange and content policy carefully before making a purchase.

  • No exchanges are accepted under normal circumstances.

  • An exchange will be considered only in the case of a manufacturing defect.

  • To be eligible for an exchange due to a manufacturing defect:

    • The issue must be reported within 48 hours of product delivery.

    • The product must be unused and in its original condition.

    • Proof of defect (images or videos) may be required for verification.

  • Once the defect is verified, we will initiate an exchange for the same product, subject to availability.

  • No exchanges will be provided for damage caused by improper use, wear and tear, or external factors.

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